How are we doing?

You are important to us. It is our desire to provide efficient and courteous service to all customers. We want to know how you feel about us and your ideas on what we can do to improve. Please take the time to answer the questions below and list your comments.

1. What service did we provide? Turn Power On/Off Turn Water On/Off Discuss Bill Discuss Meter Reading Discuss Past Due Bill Payment of Bill Power Interruption Security Light Repair Street Light Repair Tree Trimming Voltage Complaints Water Outage Sewer Problem Other
2. Did we provide service in a timely and efficient manner? Yes No
3. How would you rate the CUB representative who assisted you? Excellent Above Average Average Below Average Unsatisfactory
4. If you were dissatisfied in any way, please tell us why.
5. If you received especially good service and/or would like to compliment an employee, please tell us.
6. Do you have any suggestions that would help CUB to better serve our customers?
7. If you would like for someone to contact you, please complete the following:
Name:   Address:   Phone:   Email   Date:         Enter Security Code: